Understanding the b2b phone industry
With Dialpad, you can expect a fast setup, hassle-free deployment, and the ability to provision and manage users with ease and efficiency.
Call Center Productivity
Dialpad takes pride in providing useful tools to address some of the challenges that call centers face, such as inaccurate reporting and analytics.
Calling & Routing
From call park to call transfer to call forwarding, Dialpad offers a comprehensive suite of calling and routing features to help improve business communication at your organization.
Dialpad helps to enhance team collaboration with advanced business messaging features including SMS, MMS, Group SMS, and more.
Make your online meetings better with high quality audio and video web conferencing, extensive screen sharing capabilities, and advanced conference call settings.
Reliability & Security
With automatic data backup and redundancy built into the platform, Dialpad provides businesses with the best cloud phone system that enables secure, encrypted calls and layered security.
With built-in machine learning, Voice Intelligence employs natural language processing and voice recognition to provide recommendations in real time and comprehensive post-call notes and transcripts.